How to send an email to Tesla, existing M3 Owner

How to send an email to Tesla, existing M3 Owner


Can anyone guide me to where I can find a link on my account page to send an email to Customer Service? Used to be easily seen last time I used it. I need to discuss the premium Connectivity duration. I clearly remember mine had a 4 years free showing on my account, because I was referred by a S class owner on day 1 reservation.

Thanks for your help.


Eazyndn | 2019年12月9日

The title should have said “ How to send an email ——

lbowroom | 2019年12月9日

You can edit the title

mps331 | 2019年12月9日

Log in to your account and next to the "Log Out" option is a 3 bar menu, click that and then click on support... there you can send a question.

hope this helps

EVRider | 2019年12月9日

You can also use the Request Help link on your Model 3 page in your account.

Eazyndn | 2019年12月9日

@mps331, @EVRider, neither of those options are showing on my account. Thanks

Eazyndn | 2019年12月9日

I’ve sent an email before through those options before, hence my predicament