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Rear Defroster Not Working

Rear Defroster Not Working

Has anyone had experience with their rear defroster not working? Specifically, it looks like one of the 'wires' on my rear window has 'fizzled out' (for lack of a better term), and as such I notice that only the outer part of my rear defroster works. Not the center - and arguably more important part of the back window.

Just wondering if anyone else has experienced this. And if so, what was the process to get it fixed? I have a mobile service appointment tomorrow for an unrelated issue (moisture in my front fender camera), but I'm guessing I will need to take it into a service center for the rear defroster. Do you know if that's a relatively easy fix? Or do they have to replace the whole back window? Any idea on time to fix? Cost?

If anyone has any experience dealing with this, I would certainly appreciate any insight on what I can expect. Thx.