Dashcam help

Dashcam help

My brother was recently hit while in his model 3 but he found out that he formatted his USB incorrectly and the video didnt save. I remember hearing that Tesla keeps a copy of all videos for a certian time. He has called and emailed tesla but no reply yet.
Does anyone remember how long Tesla keeps a copy of dashcam videos for?

EVRider | 2019年12月18日

My understanding is that Tesla only saves Sentry Mode video, and I don’t think they’ve said how long they would keep it. If your brother didn’t verify that the dashcam was actually working, I think he’s out of luck. | 2019年12月18日

There was talk of Tesla saving some dashcam video, but it has never been confirmed, and I'm unaware of anyone that has gotten any video from Tesla. Saving the video to Tesla's servers would take a massive amount of bandwidth (i.e. cost to Tesla) and require a major amount of storage (even more cost to Tesla). Sorry to say, I expect you're out of luck.

IwantmyTeslaTruck | 2019年12月18日

Thanks for the replys. I figured that it was a small chance

lossmark70 | 2020年1月3日

The online application structure just requires the VIN and date of procurement. You will require the last marked MVPA to submit as a feature of the documentation bundle you mail in after they send you the email with your handled PDF application. Dashcam is has issue but soon it will resolve.

FactDoc | 2020年1月3日

Lossmark is that a scam?

EVRider | 2020年1月4日

@Maxxer: Spam, not scam. Flag away!