The following is a copy of an email in reply to their response to my original letter that I sent to Tesla via their customer survey that is regularly sent to owners. I am posting it here to hopefully get opinions and ideas from other owners (especially owners on Maui/Hawaii):
Thanks for your reply. I'm glad to hear that Tesla is open to continuing the discussion about chargers on Maui.
Before reading the Destination Charging info that you provided, I was under the impression that installations of Destination Chargers (DC) were done at Tesla's expense. Getting property owners to pay for installations and also pay for the cost of electricity is a huge challenge. It’s difficult to envision an island bustling with Teslas without DC. Will the mass of islanders feel confident buying Model 3 in the future knowing there’s a lack of fast-charge options away from their home?
Building a charging network before the release of Model 3 could be the tipping point for Tesla to become the leader of EV sales on Maui. The Leaf is the current leader, and I believe the success of Leafs on Maui is due to the installation of their network of CHAdeMO chargers in advance of Leaf sales. It helped erase the range anxiety from prospective buyers.
Here are my opinions and ideas for brainstorming:
1) A Tesla charging network on an "island" needs to be strategized differently than a charging network on a "continent". I believe the same strategy CANNOT be used on Maui because the placements of chargers were based on answers to questions like "Where do Tesla owners like to visit when they drive out of town?" On Maui, visitors arrive WITHOUT their Tesla. It’s safe to say Teslas on Maui are not from out of town.
With the upcoming release of Model 3 the majority of Teslas will be owned by non-affluent residents (NOT out-of-state visitors). Owners without the ability to drive out of state will not have the need to stop at hotels. For example, an existing DC in Wailea shows up on Tesla’s DC map, but it is basically useless to residents and tourists. That charger, which is located at Four Seasons Wailea is mainly used for Tesla test-drive events.
Local owners will mainly enjoy island drives and visiting malls and eateries. Having the option to charge their EV at their destination will be a great convenience, and sometimes a necessity.
2) Maui owners shouldn’t need to store a CHAdeMO adapter in their trunk. That specialty adapter is nice to have on the mainland because of long distance driving and numerous CHAdeMO stations. On Maui CHAdeMO chargers are off limits to Teslas.
3) I believe a network of DC is necessary for the Tesla Revolution to occur. We need to have an option to fast-charge away from home. Impulsive leisure drives with insane acceleration and setting AC’s on high throughout the cruise are nice, but having to drive home in the middle of an island drive simply to recharge would be very inconvenient. Instead of Destination Chargers is there a possibility to make an exception to install Superchargers on this island -- and make charging available only to owners who pre-pay monthly or annually?
The Tesla Revolution should bring the total number of Teslas over 5000 within 12 to 15 years. With Hawaii having one of the highest energy rates in the nation, could pairing Solar City panels with a Tesla Energy storage system help solve the problem? That marriage, combined with a pool of just 2,500 owners who pay a monthly access fee of $50 could result in annual revenues of $1,500,000 – would that be enough to maintain the system? Tesla chargers cannot accept payments, but maybe this question can lead to a solution: Can the connectors be re-designed to accept payments and be programmed to turn on ONLY by owners who pre-pay?
Please open the attachment showing views of what I believe are the 6 best shopping malls with eateries for installation of fast chargers.
If I'm rambling it’s because I am passionate about Tesla and the need for a solution. My hope is that this conversation will spark ideas from others so maybe Destination Chargers or Superchargers can be paid for by owners and become reality for Teslas in Hawaii!