Submitted by Haggy on Wed, 2018-06-13 12:51
I got a message that my account was locked due to too many bad password attempts. It said that it could be remedied by changing my password. How does that make any sense? If my account was locked because of that, it means that whoever was trying to get into it didn't have the correct password. Changing it doesn't make it any more or less likely that somebody will guess it, unless the person is going through a list and I change it to one of the ones already tried. But Tesla isn't giving me that list, and if they did, it would defeat the purpose, since anybody who knew that could reuse the list.
In the mean time, when my wife gets back to her car, it won't let her in. She has the card as a backup. I don't see how this solution makes any sense. If anything, I should change my email address if that's what somebody is using. Even better, Tesla should give people user names, so it won't be the case that anybody who knows a Tesla owner and knows that person's email address (assuming they use the same address for the account) can try a few passwords a day until that person gets in, can install the app, can find the car on a map, and summon it right out of the garage.