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Dashcam missing large chunks of data

Dashcam missing large chunks of data

Every time I review footage I notice that large chucks of the day is missing from the days recording. Often I get recordings of it in the garage but not during the drives, often hours missing at a time, and not really often, but all the time, every day. Anyone else???

EVRider | 2019年7月29日

Which folder are you looking at, and are you looking at dashcam footage, Sentry Mode footage, or both? The dashcam only records the last hour of driving unless you save the video, but Sentry Mode keeps going until the drive fills up. Once the drive is full, both dashcam and Sentry Mode stop recording.

reed_lewis | 2019年7月29日

And to add to what @EVRider said, if you want to save a particular segment, you need to tap the dashcam button on the screen to save that clip to permanent storage. Otherwise it will be overwritten.

TeslaTap.com | 2019年7月29日

In addition, when sentry mode triggers a save, the files are moved from RecentClips to the SavedClips folder, they are not copied. This makes gaps in the RecentClips folder - but all the files are still on the drive (for the last hour of driving).

rxlawdude | 2019年7月29日

Some caution about pressing the dashcam icon too soon. It may result in the last minute still being corrupted. If you are trying to press the icon after an event that's critical to document, you might want to wait at least one minute prior to pressing the icon.

multiplymultipl... | 2019年7月30日

And to add to what @EVRider said, if you want to save a particular segment, you need to tap the dashcam button on the screen to save that clip to permanent storage. Otherwise it will be overwritten.

i agree

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artc1688 | 2019年7月30日

Is there a way we can get notifications on the phone app when Sentry mode is triggered?
also, how to record over the old files? i received noticed the storage is full and stopped recording...
was hoping it will record over the old files....

EVRider | 2019年7月30日

@artc1688: You only get phone notifications when Sentry Mode goes into alarm mode. You don’t want notifications for every Sentry Mode event because they occur whenever someone walks by or parks next to your car.

You can’t overwrite Sentry Mode video, you have to delete the files from the drive. If you’re using a drive smaller than 128GB, you should get a larger one.