Submitted by stephen0118 on Fri, 2020-01-17 18:31
I took my Tesla Model 3 to a Supercharger in the morning and charged my car. No issues. I was able to get the charging cable out when it was done. However, when I got home and I tried to plug the charging cable into the charge port, but it doesn't want to sit properly. It doesn't even want to click in. What's interesting is that the app (and the display) says unlock charge port, but no matter how many times I press it, it doesn't want to do anything. So I did a search on the forums and found a topic where the user is trying to get the cable out, but I have the opposite problem. I reset the system by pressing the two knobs on the steering wheel, thinking it would reset everything. No go. I even reset my home charger. I thought maybe something is wrong with my home charger, so I went to a supercharger, but it's the same issue. What's interesting is that the adapter (that's used for non-Tesla chargers) can sit properly.
Do you think something is stuck in there? What do you think? Should I schedule a service call? Thanks.