Need WEB Help

Need WEB Help

On Tesla & Forum account, I changed my login email and it will not let me sign in attempted to "Reset password" but I don't get the email.

My old account did not work and the new email forum name did not work.

I had to create a new forum account to get here.

I used the same new email address to create this account that I changed above. I expected " account already exists" but here I am.

Can't find a WEB help on Tesla Or Forum websites.

How do I get help?

anelson1 | 2018年2月23日

Now my new account works. But my reservation is missing and old account does no allow login.


rxlawdude | 2018年2月23日

No one here can help you. Try customer service on the Contact Us link.

anelson1 | 2018年2月23日


rxlawdude | 2018年2月27日

@carter.elwin, if you write essays with English as atrocious as your post, you need a new line of work.


Kenbob | 2018年4月11日

I had the very same problem with my account, it was caused by me. I contacted customer service, who were top notch, they did have to refer the problems to IT, but having said that, they called me back within an hour and had me log on to my account and all is well. Thanks Tesla for being so responsive.

lilbean | 2018年4月11日

Lol, lawdude!

sabbia | 2019年10月30日

@mclaren. Thanks for the clue leading to potentially illegal/dishonest behavior.

segof88177 | 2019年12月10日

Why don't you customer service about the issue ?

f32fetgc6o | 2019年12月10日